Administrative & Communications Specialist

Doyon Utilities provides excellent career opportunities for motivated individuals. As the primary utility provider for the U.S. Military in Alaska, we offer stability and opportunity even in uncertain times. If you want to be a part of a work family that values professionalism, dedication, collaboration and innovation, we're the right company for you. Full health care coverage, a generous 401(k), and a month of annual paid time off are some of our amazing Company benefits. Our Company culture will make you feel right at home.

The Administrative & Communications Specialist is responsible for supporting the Administrative Manager for meeting communication objectives, assisting with employee engagement activities, and administrative support.

Starting Hourly Range: $41.46/hour - $42.84/hour

This is an in-person position located in Fairbanks, Alaska.

What you will do

• Assist in the development of written materials and corporate publications to include newsletters, marketing, advertisements, and annual reporting.
• Assist the Administrative Manager with the development and implementation of military and consumer outreach, including the semi-annual customer surveys.
• Ensure DU brand and logo are used consistently used in accordance with established policy in the course of carrying out assigned duties.
• Responsible for coordinating employee recognition and engagement efforts consist with established policies under the direction of the Administrative Manager.
• Assist the Administrative Manager with preparation and execution of the annual DU Cares Employee Giving Program consistent with policy guidelines.
• Assist with the oversight of all external correspondence either generated by DU or received from external or Government agencies by ensuring the recording of all printed or email correspondence is captured in the company’s correspondence directory.
• Assist with management of the company’s policy and procedures development program, including maintaining the master database of current and approved documents. Manages the prioritization, annual review and update, preparation, coordination, and distribution of approved policies and procedures.
• Responsible all aspects for the day-to-day management of the utility’s document control program.
• Interprets and implement required Controlled Unclassified Information (CUI) handling.
• Manage the storage, retrieval, archiving, and disposal of documents according to regulatory, legal, and organizational requirements.
• Prepare confidential correspondence, research, reports, and other documents with content generally provided by internal customers.
• Lead or assist with special projects.
• Provide administrative support to executive level staff.
• Serve as the primary backup for the front desk.
• Learn, adopt, and apply safety programs.

Conditions of Employment
Must pass a pre-employment drug test, random drug test thereafter in accordance with the published policy of Doyon Utilities. Must have a valid driver's license issued by the State of Alaska. Must be eligible to work on a military installation in Alaska. Eligibility to work on a military installation includes compliance with Department of Defense mandates with respect to employee background and health directives.

Qualifications

• Bachelor's Degree in business, marketing, communications, or related field or an equivalent combination of education and relevant experience may be substituted for a degree Required
• 5 years of progressive administrative experience Required
• Demonstrated proficiency with Microsoft Office Suite. (required proficiency)
• Intermediate experience with SharePoint (preferred proficiency)
• Demonstrated conflict resolution skills (required proficiency)
• Ability to write and speak in clear, concise, and compelling language (required proficiency)
• Strong written and verbal communication skills. (required proficiency)
• Ability to effectively communicate in person, over the phone, or video (required proficiency)
• Ability to work independently and collaborate within a team (required proficiency)
• Strong organization, planning, and problem-solving skills. (required proficiency)
• Excellent interpersonal skills (required proficiency)
• Excellent Customer Service skills (required proficiency)
• Ability to create and document SOPs that include daily activities and best practices (required proficiency)
• Ability to multitask in a fast-paced environment. (required proficiency)
• Excellent time management skills with a proven ability to meet deadlines. (required proficiency)
• Ability to travel (required proficiency)
• Ability to maintain strict confidentiality. (required proficiency)

Reasonable Accommodation
Doyon Utilities will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. Accommodation requests should be made, in writing to the Human Resources Department.

EEO
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO Know Your Rights poster is available at Know Your Rights (eeoc.gov) For questions on the job posting contact 907-455-1500.

Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely (25 lbs.)
• Carrying - Rarely (25 lbs.)
• Pushing - Rarely (25 lbs.)
• Pulling - Rarely (25 lbs.)
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Doyon Utilities is committed to delivering safe and resilient utility services with an emphasis on reliability and efficiency. Our employees are committed professionals in their fields and passionate about what they do and the customers they serve: the United States Military. Inherent in our mission is modernizing facilities; employing best utility practices that reflect leading industry standards; and operating as vigilant stewards of the environment while ensuring the health and safety of our workforce and our customers.

Preference Statement: Doyon Utilities grants a preference to qualified Doyon, Limited shareholders in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.