-
Office Admin
Robinson & Ward, P.C. is a growing, client-focused accounting firm committed to delivering excellent service and building lasting relationships. We provide tax preparation, payroll, bookkeeping, and advisory services for individuals and businesses. We have a special interest in working with small businesses. Our team believes in treating our clients with respect, attention, and genuine care.
Status: Part-Time OR Full-Time
Location: Fairbanks, AK (In-Office)
Days: Monday-Friday
Hours: 8:00 AM- 5:00 PM
Compensation: $17-19/hour DOE
*This position calls for some Saturday coverage during peak tax deadlines.*
As an Office Admin, you will play a key role in supporting our accountants, interacting with clients, and maintaining efficient office operations. We need someone who has strong communication skills, excellent attention to detail, loves problem-solving, and can efficiently juggle multiple tasks during peak seasons.
What You’ll Do:- Greet clients (in-person, by phone, email, or text) while providing professional, warm, and timely assistance
- Coordinate client appointments and communications
- Manage client records and documents — maintain accurate data, upload forms (POAs, e-files, tax returns), process document requests
- Support tax and billing processes — compile returns, assist with quarterly compiling, prepare invoices, bill out returns, and process client payments
- Process mail, scan documents, and support daily workflow
- Maintain office operations with opening and closing procedures
- Assist with special projects as assigned.
What We’re Looking For:- Previous experience in administrative or office support role
- Excellent communication and interpersonal skills (written, verbal, and in-person)
- Ability to juggle multiple priorities, adapt to a fast-paced environment, and maintain accuracy under pressure
- Tech-savvy with strong computer literacy, proficiency in Microsoft Office (Word, Excel, Outlook, Adobe), and comfortable navigating multiple software platforms
- Team player eager to learn, take initiative, and contribute ideas
- Proficient with typical office equipment to ensure smooth daily operations (PC, copier, scanner, phone)
FT Benefits & Perks We Offer:- Health & Wellness: Comprehensive medical, dental, and vision insurance plans
- Time Off: Paid vacation, holidays, and sick leave
- Retirement Planning: 401(k) with employer match
- Professional Growth: Training opportunities and career development support
- Work-Life Balance: Flexible scheduling options, Fridays off during summer
Robinson & Ward, P.C., is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
