• FPD Clerk / Social Media Specialist

    Posted: 06/21/2020

    The position of this class performs advanced clerical and public contact work which involves moderately complex work methods and problems that frequently involves computer skills.  Requires specialized knowledge of certain phases of police work and may include different start times.  This does not involve direct law enforcement and is not a commissioned position.
     
    Assignments within the Administrative Unit include, but are not limited to:  preparation of routine reports; record researching; maintains pleasant and effective public relations; receives training and participates in various types of report writing; accomplishes various courier and clerical duties; drives an automobile; and performs related work as assigned.
     
    Additional assignments within the Police Department include, but are not limited to: receives and initiates processing of walk-in, telephone and officer requests for information; and types frequent entries into existing files and types new records for files.  Individuals must be familiar with both numeric and alpha files.  Positions of this class also prepare statistical summaries and reports; maintains organization of all police administrative files; makes data entry into the department's computer systems; generates reports as required; and performs related work as assigned.

    In addition to the basic duties of the FPD Clerk Position , The Social Media Specialist assignment requires reporting directly to the Police Chief regarding all public posting to ensure the best representation of the Fairbanks Police Department on all social media platforms.  The Social Media Specialist will develop effective, cooperative working relationships with journalists, all levels of Municipal employees including the Communications Director, outside organizations, and the general public.  Develop and manage video/audio news releases, public education videos, and video/ audio public safety announcements.  Develop and disseminate ongoing public safety education campaigns.  Monitor internet media trends.  Communicate sensitive information to diverse public audiences.
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    Essential Job Functions and Minimum Qualifications

    ESSENTIAL JOB FUNCTIONS
     
    Knowledge of modern clerical and general office procedures including record-keeping, English composition, spelling, grammar and proper sentence structure.
     
    Ability to understand and carry out moderately complex oral and written instructions.
     
    Ability to make decisions in accordance with regulations and to apply these to work problems.
     
    Ability to make arithmetic computations accurately with reasonable speed and to operate standard office adding or computing machines.
     
    Ability to operate a computer and understand Microsoft Suite applications.
     
    Physical strength and agility sufficient to perform the work of the class.
     
    Ability to cope with stressful situations tactfully and with respect for individual rights.
     
    Ability to communicate clearly, both verbally and in writing.
     
    Ability to maintain effective working relations with fellow employees and with citizens from varied racial, ethnic or economic backgrounds.
     
    Ability to operate light duty motor vehicles skillfully and in a proper manner.
     
    Ability to keep records accurately.
     
    Ability to prepare reports and correspondence.
     
    Maintain a high level of confidentiality.
     
    Develop, implement and manage FPD’s social media strategy.

    Work closely with the City of Fairbanks Communications Director to ensure comprehensive City driven messaging and press releases.

    Build and maintain relationships with outside organizations including local media and the general public.

    Create, review and approve social media content daily.

    Ability to effectively communicate information and ideas in written and verbal format. 

    Responsible for providing the citizens with comprehensive analytics, data presentations, and resource management reports.

    The above examples are representative of assignments performed by this class and are not intended to be inclusive.



    MINIMUM REQUIREMENTS
     
    Persons applying for this position must have the following:
     
    Graduation from an accredited high school or equivalent.
     
    One year of general office or clerical experience, and six months' experience with computer data input.
     
    A minimum typing speed of 45 words per minute with a maximum of 4 errors.Applicants will be required to take a typing test from a reliable agency and have the results attached at the time the application is submitted.
     
    Complete and pass the Department Office Skills Test.

    Pass and maintain APSIN Clearance.
     

    Knowledge, Skills, and Abilities

    KNOWLEDGE, SKILLS AND ABILITIES
     
    These factors will be the basis for selecting those qualified candidates to be interviewed.  Candidates hired must satisfactorily demonstrate these factors during a prescribed probationary period for continued employment:
     
    Knowledge of modern clerical and general office procedures including record-keeping, English composition, spelling, grammar and proper sentence structure.
     
    Ability to understand and carry out moderately complex oral and written instructions.
     
    Ability to make decisions in accordance with regulations and to apply these to work problems.
     
    Ability to make arithmetic computations accurately with reasonable speed and to operate standard office adding or computing machines.
     
    Ability to operate a computer and understand Microsoft suite applications.
     
    Physical strength and agility sufficient to perform the work of the class.
     
    Ability to cope with stressful situations tactfully and with respect for individual rights.
     
    Ability to communicate clearly, both verbally and in writing.
     
    Ability to maintain effective working relations with fellow employees and with citizens from varied racial, ethnic or economic backgrounds.
     
    Ability to operate light duty motor vehicles skillfully and in a proper manner.
     
    Ability to keep records accurately.
     
    Ability to prepare reports and correspondence.
     
    Maintain a high level of confidentiality.
     
     

    Work Environment and Physical Demands

     

    PHYSICAL DEMANDS AND WORKING ENVIRONMENT

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

    Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.

    Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations; and to verbally communicate to exchange information.

    Vision: See in the normal visual range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus.

    Hearing: Hear in the normal audio range with or without correction.