• Community Relations Specialist

    Interior Community Health Center
    Job Description

    Under the general direction and supervision of the Chief Executive Officer, this position is responsible for providing outreach and in-reach, eligibility assessments, community visits and marketing activities.



    Minimum Qualifications:






    High school diploma required. Associate’s degree or Bachelor’s degree in business, marketing, social work or other social services preferred. Public speaking and/or community outreach experience preferred. Cultural competence in working with diverse populations required.






    Experience in education, marketing, or health or human services setting.



    Essential Functions:



    • Implements and supports outreach activities and strategies consistent with program goals and objectives.

    • Provides one-on-one assistance to enroll individuals in public health insurance programs and coaches to maintain coverage.

    • Assists with implementation of marketing activities.

    • Conducts community outreach, including educating consumers on center’s services.

    • Serves as services liaison between center and community organizations.

    • Provides eligibility assistance to patients.

    • Attends outreach trainings, meetings and conference calls.

    • Maintains accurate records of individual and community contacts and project-related expenses.

    • Completes training requirements to become a Certified Application Counselor within two weeks.

    • Generates reports and maintains accurate records of contacts and project-related expenses.

    • Remains current on public health insurance programs.

    • Works as an integrated multidisciplinary team member.

    • Participates in meetings.

    • Complies with Center’s policies and procedures.

    • Utilizes personal computer and specialized office equipment according to procedure.

    • Other duties as assigned.



      Knowledge, Skills and Abilities

      Understanding and commitment to the uninsured population and the goals and mission of the Interior Community Health Center.

      Demonstrated ability to work with multi-aged and multicultural populations.

      Ability to work flexible hours and walk and drive in inclement weather.

      Must have access to automobile and meet agency auto use requirements.

      Technically proficient computer skills with Microsoft Office Suite (Word, Excel, PowerPoint).

      Thorough knowledge of common office equipment (copier, fax, printer, etc.).

      Excellent oral and written communication skills.

      Ability to organize and prioritize tasks.

      Ability to work under pressure and meet deadlines.

      Strong analytical, attention to detail, and problem solving skills.

      Ability to work independently and as a team member.



      Position is based in the City of Fairbanks; however, position responsibilities may require travel both within the Fairbanks North Star Borough (FNSB) and Denali Borough. Use of personal vehicle is required for travel; therefore, a valid driver’s license, proof of auto insurance and registration is required. Position may require working occasional evenings and weekends.