• Pathways Case Manager

    Posted: 09/18/2023

    Pathways Case Manager

    * To apply, please submit a resume and cover letter.


    The Literacy Council of Alaska is looking for a Case Manager for our Pathways program. Our ideal candidate will have a minimum of one year of case management experience, an understanding of the social services resources and climate in the greater Fairbanks area, and a drive to see youth achieve their education and career goals. Great communication skills and high attention to detail are essential, as well. This position will have the opportunity to create and execute individual service strategies for eligible youth, administer the Workforce Innovation and Opportunity Act (WIOA-Y) grant monies and program functions, and contribute to the Literacy Council’s mission of changing lives through literacy.


    • Generous paid time off, with an additional paid two weeks off during the winter holidays
    • Mission driven work with an established nonprofit
    • Case management experience applicable across a broad spectrum of social services
    • Flexible work environment

    Job Duties:

    • Case Management (70%)
    • Vet prospective participants and enroll eligible participants into the program.
    • Maintain regular communication with program participants to ensure progress toward established goals is being made.
    • Create detailed documentation of communications with participants and record measurable progress in Alaska Jobs database.
    • Keep regular communication with the Program Director, and create reports on participant progress as requested.
    • Administer funds at the discretion of the Program Director and record spending activities accurately.
    • Assist participants with enrolling in training and education programs.
    • Employ the 14 basic service elements of the WIOA Youth program.
    • Search for resources for participants outside of the scope of services offered through WIOA.
    • Scan documents into Alaska Jobs database.
    • Outreach (20%)
    • Maintain a positive rapport between the Literacy Council Pathways program and other agencies, organizations, and institutions that can serve and provide opportunities for our youth.
    • Attend regularly scheduled community meetings.
    • Contribute to social media efforts for Pathways.
    • Update marketing materials, keep copies on hand, and provide as requested for outreach events.
    • Other Duties as Assigned (10%)
    • Dependent on the needs of the program and agency as a whole and will be determined by the Program Director on an as-needed basis.
    • Regularly attend staff and department meetings as scheduled.

    Job Skills and Qualifications:

    • Minimum of one year of case management experience is preferred; relevant education may be substituted
    • Ability to work independently as well as under the jurisdiction of the Program Director
    • Has an understanding of social services resources available in Fairbanks
    • Must have strong written and oral communication ability as well as a high level of detail orientation
    • Must be able to pass a background check

    Preferred Qualifications:

    • Three years of case management experience
    • Prior engagement with LCA programs
    • Experience with grant delivery and administration

    This position is supervised by the Pathways Program Director

    Starting Salary: $20 - $22 per/hr DOE @ 40 hrs/wk

    LCA is an EOE

    Job Type: Full-time

    Salary: $20.00 - $22.00 per hour



    • Paid time off
    • Retirement plan




    • 8 hour shift
    • Monday to Friday


    Ability to commute/relocate:


    • Fairbanks, AK 99701: Reliably commute or planning to relocate before starting work (Required)


    Work Location: In person

    Please send a resume and cover letter to executivedirector@literacycouncilak.org.