• Seasonal Museum Attendant

    Wedgewood Resort
    Job Description

    Duties:

    • Greet and welcome customers
    • Ascertain customer needs and desires
    • Provide information about the museum, displays and history
    • Describe merchandise and services available
    • Recommend, select and/or help locate or obtain merchandise
    • Answer inquiries pertaining to museum, hotel services, and local attractions and activities.
    • Compute sales prices and total purchases
    • Manage cash drawer and process cash, check and credit card payments
    • Balance revenue at the end of the shift
    • All other duties as assigned
     

    Education, Knowledge and Skills:

    • Customer service experience preferred
    • Knowledge of antique cars and Fairbanks/Alaska history preferred
    • POS system experience preferred
    • Cash handling experience, to include balancing cash drawer preferred
    • Knowledge of principles and processes for providing customer service, to include assessing needs, meeting quality standards, and evaluating customer satisfaction
    • Knowledge of principles and methods for showing, promoting, and selling products or services.
    • Strong written and oral communication skills, to include effectively conveying information to others, and giving full attention to what other people are saying and taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
    • Able to perform physical activities that require considerable use of arms, legs, and moving the whole body, to include, but not limited to, standing, sitting, walking, bending, squatting, stooping, twisting, kneeling, reaching, pushing, pulling, lifting, and carrying; to operate computer equipment requiring repetitive hand movement and fine coordination; to verbally communicate to exchange information; to see and hear within a reasonable range for a museum environment with or without correction.

    Work Values:

    • Service Orientation – actively looking for ways to help people
    • Concern for Others – being sensitive to others’ needs and feelings, and being understanding and helpful
    • Tolerance – accepting criticism, and dealing calmly and effectively with high stress situations
    • Dependability – being reliable, responsible, and dependable, and fulfilling obligations
    • Cooperation – being pleasant with others and displaying a good-natured, cooperative attitude
    • Attention to Detail – being careful about detail and thorough in completing tasks
    • Integrity – being honest and ethical
    Contact Information