• Project Specialist

    Posted: 05/15/2020

    Outreach Specialist

    Department:  Alaska Native Pandemic Project

    Category:  Regular Full Time

    Reports to:     Project Manager

    Hours of Work:  40 hours

    PCN:  P403

    Level:  G-9

    FLSA Status:  Non-Exempt

    Date Approved:  04/20/2020

     
    SUMMARY
     
    This position recruits consumers in collaboration with the Fairbanks Native Association (FNA)-sponsored Interagency Transition Council (ITC) which is comprised of a community leadership network of service agencies.  The Alaska Native Pandemic Project provides crisis intervention services and related recovery support for children, youth, and adults impacted by the COVID-19 pandemic.  
     
    JOB DUTIES
    • Conducts outreach in collaboration with ITC to recruit consumers or other individuals in need of Crisis Mental Health or Recovery Support Services
    • Responsible for filling treatment slots
    • Meets with System of Care agencies to provide an overview of the ANPP initiatives
    • Collaborate with internal and external resources to identify tools and resources for consumers and employers that can be used to expedite efforts
    • Assists consumers with paperwork for service entry, as needed
    • Provides file documentation in accordance with established standards, and submits reports and other data in an accurate and timely manner
    • Facilitates non-clinical activities to include educational, cultural, recreational and social activities
    • Attends staff meetings and in-service trainings, and presents cases for routine/problematic staffing as needed, including participation in interdisciplinary treatment team
    • Maintains consumer confidentiality in accordance with 42 CFR Part 2 and HIPPA
    • The incumbent of this position must work well under pressure, meeting multiple and conflicting deadlines. The incumbent shall at all times demonstrate cooperative behavior with colleagues, supervisors and consumers
    • Continuously updates skills through training targeted in Staff Development Plan
    • Attends and participates in meetings and quality improvement activities as required
    • Furthers the mission of the organization through active support of the strategic goals
    • Performs other job-related duties as assigned
       
       
       
       
    NECESSARY KNOWLEDGE, SKILLS, AND ABILITY
    • Knowledge of substance use and behavioral health disorders
    • Knowledge of customer service concepts and practices
    • Understanding and sensitivity to diverse cultures and lifestyles, with demonstrated experience working effectively with Alaska Native Populations
    • Skill in operating personal computer utilizing a variety of computer software
    • Skill in managing multiple priorities and tasks concurrently and meet deadlines
    • Skill in oral and written communication
    • Skill in establishing and maintaining cooperative working relationships with other employees
    • Ability to work independently as well as with teams
     
     
    MINIMUM QUALIFICATIONS (Education & Experience)
    • Bachelors’ degree in related field
    • One (1) year experience providing culturally specific services
    • Experience with service agencies in the Fairbanks North Star Borough
    • A combination of experience, education, and training that provides the required knowledge, skills, and abilities may substitute for degree requirements
       
      PREFERRED QUALIFICATIONS (Education & Experience)
    • Experience in providing direct care/ behavioral health services
       
      WORKING ENVIRONMENT
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
       
    The work is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 25 lbs.  The majority of work is performed in an office setting with a wide variety of people with differing functions, personalities, and abilities.  The office is a non-smoking facility with outside smoking areas.  Requires local travel between various program components of FNA which may involve exposure to extreme weather conditions.  Works in an environment where protection of client confidentiality is essential.  Personal Protective Equipment will be provided where/when needed.
     
    SPECIFICATIONS
    Supervision Received:
    Position receives direct supervision from immediate supervisor; however, incumbent is expected to effectively perform day-to-day activity as denoted within job description.  Work will be monitored through weekly meetings, monthly reports, and regular communication with your supervisor.  General guidelines for operations are based on program requirements and the general policies and procedures of FNA.
     
    Supervision Exercised:
    No supervision requirements for this position.
     
    Position Impact:
    Impact at the program level is high.  Program’s level of compliance with program standards is directly affected by the effective performance of duties, especially as they relate to providing program services.