• Front Line Member Service Personnel

    Posted: 09/13/2020

    Salary
    $15 - $19 an hour
    Job Type
    Full-time
    Part-time
    Benefits
    Pulled from the full job description
    • Pay:
    • $15.00 - $19.00 per hour
    • Benefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance
    Qualifications
    • Education:
      • High school or equivalent (Required)

    • Work authorization:
      • United States (Required)

     
    Full Job Description

    Serve all members of our community with the utmost integrity, excellent service, competitive prices, and a sincere appreciation of their business.

    Job Types: Full-time, Part-time

    Pay: $15.00 - $19.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • Monday to Friday
    • Overtime
    • Weekends

    Education:

    • High school or equivalent (Required)

    Work authorization:

    • United States (Required)

    Application Question:

    • Do you have any vacation plans within the next year?

    Work Location:

    • Multiple locations

    Communication method(s) used:

    • Email
    • Phone
    • Chat
    • In person

    Job Duties:

    • Answer incoming customer inquiries
    • Collaborate with management teams to stay updated on new products, services, and policies
    • Record customer information within our customer service database
    • Engage with clients in a friendly and professional manner while actively listening to their concerns
    • Offer support and solutions to customers in accordance with the company's customer service policies
    • Other duties as requested

    This Company Describes Its Culture as:

    • Detail-oriented -- quality and precision-focused
    • Innovative -- innovative and risk-taking
    • Outcome-oriented -- results-focused with strong performance culture
    • People-oriented -- supportive and fairness-focused
    • Team-oriented -- cooperative and collaborative

    Company's website:

    • https://www.macfcu.org/contact/employment/

    Company's Facebook page:

    • https://www.facebook.com/macfcu/

    Benefit Conditions:

    • Waiting period may apply
    • Only full-time employees eligible

    Work Remotely:

    • No