• Customer Service Agent

    Posted: 11/15/2020

    Job details
    Salary
    $15 - $17 an hour
    Job Type
    Full-time
    Qualifications
    • Experience:
      • Administrative Skills, 2 years (Preferred)

      • Customer Service, 2 years (Preferred)

    • Education:
      • High school or equivalent (Required)

    • License:
      • Alaska Drivers (Required)

    Full Job Description

    UMV is seeking employees that enjoy working directly with the public and strive to provide an exceptional customer service experience. The ideal candidate will be upbeat, energetic, resourceful, and possess proven critical thinking skills. Attention to detail is a must.

    Exceptional Customer Service – Our Customer Service Agents have a servant’s heart, love to interact with members of the community, and strive to provide professional and friendly service. Unparalleled internal and external customer service is what sets us apart from our competition.

    Attention to Detail _ – We work with important documents and accuracy is a must. The ideal candidate will have considerable attention to detail. We provide the tools and training to ensure you are prepared to help our clients by providing the utmost professional interaction.

    If you can answer YES to these questions, you may be our candidate.

    ✓ Do you possess a valid Alaska Driver’s License with an impeccable driving record?
    ✓ Are you available to work 40 hours; Monday – Saturday between the hours of 8 am – 7 pm?
    ✓ Can you type 50 wpm?
    ✓ Are you accurate with 10 Key by touch?
    ✓ Do you possess solid computer skills?
    ✓ Are you proficient in Excel and Word?

    Additional Qualifications:

    ✓ Detail-oriented with excellent organizational skills
    ✓ Ability to communicate with outstanding interpersonal skills in the workplace
    ✓ Ability to work well, independently and as a team member
    ✓ A love for working in a fast-paced, ever-changing environment
    ✓ A strong work ethic and highly motivated
    ✓ A positive can-do attitude with the motivation to achieve quality goals

    You must be able to pass a background check (previous employers will be contacted)
    You must be able to stand for prolonged periods of times and lift approximately 50lb

    Benefits:

    → Paid Holidays
    → Two weeks paid leave
    → Medical and Vision Benefits
    → 401 K
    → Competitive Hourly Wage

    If you would like to be considered for this position you must email: 1) cover letter 2) resume and 3) three professional references.

    Job Type: Full-time

    Pay: $15.00 - $17.00 per hour

    Benefits:

    • 401(k)
    • 401(k) Matching
    • Health Insurance
    • Paid Time Off
    • Vision Insurance

    Experience:

    • Administrative Skills: 2 years (Preferred)
    • Customer Service: 2 years (Preferred)

    Education:

    • High school or equivalent (Required)

    License:

    • Alaska Drivers (Required)

    Additional Compensation:

    • Bonuses

    Communication method(s) used:

    • Email
    • Phone
    • In person

    This Job Is:

    • A job for which military experienced candidates are encouraged to apply
    • Open to applicants who do not have a college diploma

    Schedule:

    • Monday to Friday
    • Weekends required
    • Day shift
    • Overtime
    • 8 hour shift

    Company's website:

    • www.umvak.com

    Benefit Conditions:

    • Waiting period may apply
    • Only full-time employees eligible

    Work Remotely:

    • No